Generated by All in One SEO v5.0.0.1, this is an llms.txt file, used by LLMs to index the site. # Making Projects Work ## Sitemaps - [XML Sitemap](https://makingprojectswork.co.uk/sitemap.xml): Contains all public & indexable URLs for this website. ## Posts - [Virtual Leadership in Alligator Country!](https://makingprojectswork.co.uk/virtual-leadership-alligator-country/) - [et_pb_section][et_pb_row][et_pb_column type=”4_4″][et_pb_text]Virtual Leadership in Alligator Country I was lucky enough to be invited to Orlando, Florida, to teach a group of people about Virtual Leadership in November 2017. It was at the Building Business Capability conference for business analysts and there were people from all over the world. First of all, I asked the group - [Virtual Leadership for PMI UK](https://makingprojectswork.co.uk/virtual-leadership-for-pmi-uk/) - Virtual Leadership A workshop presented for PMI UK at M&S Bank, Chester, UK on 6th July 2016 Almost as soon as I returned from PMI Global Congress, the PMI UK Chapter invited me to come and present on Virtual Leadership in Chester in the summer. With Andy Murray playing tennis and Wales playing Portugal in - [Leading Virtual Project Teams: Dos and Don'ts](https://makingprojectswork.co.uk/leading-virtual-project-teams/) - Leading Virtual Project Teams: Dos and Don'ts A workshop presented at PMI Global Congress EMEA on 9th May 2016 in Barcelona, Spain. The Project Management Institute invited me to present a three hour workshop to their Global Congress EMEA in Barcelona, Spain in May 2016, alongside a Greek project manager named Evi Prokopi. Here you - [APM Mentoring](https://makingprojectswork.co.uk/mentoring/) - APM Mentoring Session on 12th November 2013 On 12th November, I was invited by the APM Midlands' Branch to present on Mentoring for Project Professionals. This isn't a usual topic of mine, but as my intensive one-to-one and group mentoring is becoming known, it seemed a good idea to share my ideas and experience. After - [Graphics Made Easy](https://makingprojectswork.co.uk/graphics-made-easy/) - Graphics Made Easy launches! At last there is a resource for presenters and facilitators (i.e. most project professionals!) to engage with their audiences through more than just words. Penny has joined forces with Vanessa Randle to bring simple graphics to the fingertips of people working with groups worldwide. Sign up for a three month trial - [Business Analysis and Leadership: Influencing change book](https://makingprojectswork.co.uk/business-analysis-leadership/) - Business Analysis and Leadership: Influencing change book I've been rather quiet over the last few months, haven't I? There has been something on my mind! It's my second book, 'Business Analysis and Leadership: Influencing change' co-edited with James Archer and co-authored with 26 other brilliant authors. It was published by Kogan Page in September at - [Start up your meetings so they fly!](https://makingprojectswork.co.uk/start-up-your-meetings-so-they-fly/) - Project Conferences - we were there!Make sure that everyone is clear on the purpose and outcomes for your meeting with our new Meeting Start-Up Template. We’ve been using this for three months with our clients and it makes a huge difference. We’re supplying this as a download, so you can print it yourself as a - [Conference Calls Made Easy!](https://makingprojectswork.co.uk/conference-calls-made-easy/) - Project Conferences - we were there! With teams distributed , it's no longer feasible to meet face to face all the time. Conference calls offer the promise of quick and easy meetings. But, in reality, far from being the solution to the problem, these calls have become a drain on time and resources. They can - [Project Conferences - we were there!](https://makingprojectswork.co.uk/project-conferences-we-were-there/) - Project Conferences - we were there! At the APM conference, Penny Pullan presented on 'Effective Project Conference Calls'. Download her talk here to find out how she handled people's main issues with these calls. Penny chaired the 2008 UK PMI conference (International Project Management Day: It's People That Count!). Here she is with all the - [Penny Pullan is voted Chair of the APM WiPM SIG](https://makingprojectswork.co.uk/penny-pullan-is-voted-chair-of-the-apm-wipm-sig/) - Penny Pullan is voted Chair of the APM WiPM SIGPenny Pullan, founder and director of Making Projects Work Ltd. was voted in as the Chair of the leading group for women in project management in the UK. She will serve for two years, alongside her co-chair Susie Boyce. Together, they lead a committee numbering more - [Do you need to work effectively when you can’t be face to face?](https://makingprojectswork.co.uk/do-you-need-to-work-effectively-when-you-cant-be-face-to-face/) - Do you need to work effectively when you can’t be face to face?Sign up now for this summer's Virtual Working Summit to gain practical advice and useful tips from world-class experts from around the world. Date: 28th June to 9th July 2010Location: Your phone or computerCharge: No charge for registrationConfirmed speakers so far:John Niland: Building - [Fabulous Feedback for the Virtual Working Summit](https://makingprojectswork.co.uk/fabulous-feedback-for-the-virtual-working-summit/) - Fabulous Feedback for the Virtual Working SummitWe've been analysing the feedback from the first Virtual Working Summit earlier this month. The feedback speaks for itself and we're feeling really chuffed... Thank you to all the speakers for their insights, to the audio engineer (magician?) from New Zealand who reduced all hiss, to Steve and his - [Tomorrow's Leaders - key snippets](https://makingprojectswork.co.uk/tomorrows-leaders-key-snippets/) - Project Management today is seen as a development route to senior positions. So how do you develop tomorrow's project management leaders?I spent Wednesday last week at Merrill Lynch at a conference looking at just that. Here are some of the snippets I heard: BAE Systems have a postgraduate certificate. This really focuses on understanding oneself - [The Swing Away from Process to People](https://makingprojectswork.co.uk/the-swing-away-from-process-to-people/) - I'm just back from two conferences - presenting http://www.conferencecallsmadeeasy.com/ at the APM conference last week and chairing the PMI's International Project Management Day conference yesterday. Both were fun and informative. The fascinating thing was that the same theme came through very strongly from both conferences: it's people that make projects work, not processes or methodology. - [Choose your method to suit the project, not the project manager](https://makingprojectswork.co.uk/choose-your-method-to-suit-the-project-not-the-project-manager/) - I spent much of my summer pushing a wheelchair around after my other half, Malcolm, broke his achilles tendon in May. He's almost better now but, for a while, he was in plaster from foot to knee. It could have been worse, much worse: many achilles patients were in plaster from foot to hip, so - [The Lazy Project Person](https://makingprojectswork.co.uk/the-lazy-project-person/) - Here are some gems I gathered from Peter's talk:The best project managers are both smart and lazy - they will look for really effective ways to do things with the minimum of effort! Insiration came to Peter from a Prussian soldier (von Moltke) and a medieval Italian (the 80:20 rule). Peter's talk was full of - [On Top of the World: Burj Khalifa](https://makingprojectswork.co.uk/on-top-of-the-world-burj-khalifa/) - On Top of the World! A couple of weeks ago I visited the tallest building in the world, the Burj Khalifa in Dubai. What an experience! Why was it? The observation tower is 140 storeys up, just 20 stories short of the very top. The build quality is impressive. On the ride to the top, - [The Curse of the Open Budget](https://makingprojectswork.co.uk/the-curse-of-the-open-budget/) - In the Gulf recently, I came across 'open budget' projects. This wasn't something I'd heard of before. It seems that, for a few organisations in some Middle Eastern countries, the project budget isn't always a constraint. These projects are known as 'open budget projects'. Now before you all flock to the Middle East to this - [Risk in the Malvern Hills](https://makingprojectswork.co.uk/risk-in-the-malvern-hills/) - Last month, I visited Malvern to speak on 'Making Risk Workshops Work' for the new APM Malvern and Worcester branch. The room was packed out with people who run risk workshops and we had a great time discussing the issues that come up and how to deal with them. You can see the key issues - [What really leads to Programme Success?](https://makingprojectswork.co.uk/what-really-leads-to-programme-success/) - Last month, I was invited to join the ProgM group in London. They are the Programme Management Special Interest Group of the APM and they were looking for something 'a little bit different' around the softer skills of programmes. So I turned up at Transport for London with several of my WiPM colleagues for support - [Sorry accountants, but the business case isn't just about money](https://makingprojectswork.co.uk/sorry-accountants-but-the-business-case-isnt-just-about-money/) - In my work with project professionals, we often talk about business cases. How do we justify spending money on a particular project or not? Often people think exclusively about the financial return of a project, but some of the most important areas are not quantifiable. For example, a key area of a business case is - [Agony and Insanity: Are Meetings Really THAT Bad? ](https://makingprojectswork.co.uk/agony-and-insanity-are-meetings-really-that-bad/) - Agony and Insanity: Are Meetings Really THAT Bad? I've been working on keywords today with guru Pete Bennett. We had quite a laugh, until we put the word 'meeting' into Wordtracker. The first words that came up as lateral keywords (ie closely related to meetings) were the following:agonyinsanitydysfunctionlonelinessmediocrityidiocyhumilitionSurely not? I don't recognise these as related - [94 Conference Calls Frustration: what to do with them](https://makingprojectswork.co.uk/94-conference-calls-frustration-what-to-do-with-them/) - 94 Conference Calls Frustration: what to do with themHere's a video covering conference call frustrations and what to do with them.It lasts just 5 mins 30 seconds. This was part of an APM benefits group meeting in Kent. I was in Doha! For more, sign up for tips and a master class at www.conferencecallsmadeeasy.com - [Risky Goings-on at the British Computer Society](https://makingprojectswork.co.uk/risky-goings-on-at-the-british-computer-society/) - The British Computer Society HQ in London was pretty risky last month, especially the evening that I joined forces with Ian Thornton Bryar to explore risk with a group. Ian began with looking at risk from his many decades of experience of what works and what doesn't. He presented a spreadsheet that he'd used over - [Risky Requirements? ](https://makingprojectswork.co.uk/risky-requirements/) - I returned to the IIBA UK Chapter in March. It was almost three years since I launched my speaking career with this group of Business Analysts, so it was great to be back talking about 'Risky Requirements?' To start off, we focused on the things that make projects fail. A few people found large yellow - [What Makes Projects Succeed?](https://makingprojectswork.co.uk/what-makes-projects-succeed/) - I visited Swindon for the first time ever in April, after a busy day at the APM Special Interest Group forum in London. As a group of Project Managers from a huge range of industries from financial services to IT and Defence, we explored what really makes project and programmes work. You can see our - [Facilitating Business Analysts Closer to Home](https://makingprojectswork.co.uk/facilitating-business-analysts-closer-to-home/) - Last night was a first - the first International Institute for Business Analysis (IIBA) UK Chapter event in the Midlands! What a change from trekking down to London. It's been a while coming. I suggested that we run something more than a year ago, but once I was joined by Alex Papworth (of BAMentor fame) - [Tips on Global Project Management with ICR and APM](https://makingprojectswork.co.uk/tips-on-global-project-management-with-icr-and-apm/) - Last week, after a four-day workshop in central London, I headed out to the leafy village of Bourne End for an experiment. For one afternoon, the Project Management Forum of the Institute for Clinical Research (ICR) and the Association for Project Management (APM) met together to look at Global Project Management. Specifically, we were looking - [Sometimes good things come out of tragedy](https://makingprojectswork.co.uk/sometimes-good-things-come-out-of-tragedy/) - When my mother died suddenly in 2008, we didn't know that she'd had a heart attack. A few days later, we heard that this was the case. Living in a small, rural village, she didn't have much chance of survival as the ambulance took a while to reach her. With such a massive heart attack, - [A Conference of Risk Facilitators](https://makingprojectswork.co.uk/a-conference-of-risk-facilitators/) - Early this summer, I presented at the APM's RISK SIG Conference in St Albans. The first day was devoted to 'Facilitating Risk'. This is the topic of the book which Ruth Murray-Webster and I are writing at the moment, so it was very useful to hear many different views about how to tackle common problems - [Virtual Working and the next generation](https://makingprojectswork.co.uk/virtual-working-and-the-next-generation/) - In June and July, my focus was Virtual Working as I hosted the first Virtual Working Summit. This was such a success that it's happening again next year, with taster events each month. You can sign up for these at the Virtual Working Summit site. It's free to register. Anyway, while I was talking with - [You might not have to spent millions](https://makingprojectswork.co.uk/you-might-not-have-to-spent-millions/) - This week, I returned from holiday and found that my first business appointment was at the National Space Centre in Leicester. While there, I noticed an exhibit: a special pen which was developed as ballpoint pens don't write in space. Apparently it took a while to develop and cost quite a bit (millions?)The Russians used - [Energy not time is key](https://makingprojectswork.co.uk/energy-not-time-is-key/) - I spent most of August in Switzerland, in the Alps, not far from Davos and St Moritz. The break gave me the chance to indulge in one of my favourite activities: reading. While most of the books were completely unrelated to my work, one book stood out as having a useful message for my readers. - [Getting things done through others: a dilemma](https://makingprojectswork.co.uk/getting-things-done-through-others-a-dilemma/) - Last month, Project Manager Today published an article about the training dilemma of just how to develop the skills to get things done through others. It tells the story of a poisonous project I took on years ago and how I learnt from what happened next. It goes on to review aspects of the unique - [Do project managers really need to have domain knowledge?](https://makingprojectswork.co.uk/do-project-managers-really-need-to-have-domain-knowledge/) - Debating is completely different from speaking from a stage. Despite being the number one fear of many people, speaking is something I feel relaxed and comfortable doing. The groups I present to are generally receptive, engaged and polite. They ask interesting questions and I enjoy the dialogue. In contrast, debating is competitive and unpredictable and - [My notes from Business Analysis Conference 2010 in London](https://makingprojectswork.co.uk/my-notes-from-business-analysis-conference-2010-in-london/) - I spent three fabulous days at the BA2010 conference last week. Here are my notes from Twitter, taken real-time during the sessions I attended plus others notes which I retweeted. They are in reverse order, so most recent ones are first:@ellengott for a fabulous session at #ba2010 and for being so completely on my wavelength@DavidAvisBA - [Bringing Creativity, Clarity and Engagement to Your Work](https://makingprojectswork.co.uk/bringing-creativity-clarity-and-engagement-to-your-work/) - This year, I submitted three possible ideas for talks to the BA2010 organising committee. One of them was very different from anything I'd seen at last year's conference and, guess what, that was the one they picked for me to present!The title was 'Bringing Creativity, Clarity and Engagement to your Business Analysis work'. I tried ## Pages - [Home](https://makingprojectswork.co.uk/) - Taking projects from hard slog to creative collaborative - [How we work](https://makingprojectswork.co.uk/how-we-work/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_fullwidth_image src=”https://makingprojectswork.co.uk/wp-content/uploads/2021/04/half-height-banner-no-icons.png” title_text=”half height banner no icons” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][/et_pb_fullwidth_image][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Feature Section” _builder_version=”4.16″ custom_margin=”|||” custom_padding=”109px||5px|||” global_colors_info=”{}”][et_pb_row column_structure=”3_5,2_5″ padding_top_bottom_link_1=”true” padding_left_right_link_1=”true” _builder_version=”4.16″ width=”100%” max_width=”1250px” custom_margin=”|auto|73px|auto||” global_colors_info=”{}”][et_pb_column type=”3_5″ _builder_version=”4.16″ background_image=”https://makingprojectswork.co.uk/wp-content/uploads/2021/04/Penny-image-backgrounds.png” custom_padding=”50px|50px|50px|50px” custom_padding_tablet=”” custom_padding_phone=”20px|20px|20px|20px|true|true” custom_padding_last_edited=”on|phone” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https://makingprojectswork.co.uk/wp-content/uploads/2021/04/Screenshot-2021-04-15-at-14.10.31.png” title_text=”Screenshot 2021-04-15 at 14.10.31″ align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” _builder_version=”4.16″ animation_style=”zoom” animation_intensity_zoom=”10%” box_shadow_style=”preset1″ box_shadow_vertical=”32px” box_shadow_blur=”100px” box_shadow_color=”rgba(0,0,0,0.15)” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column - 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[Making Risk Work Resources](https://makingprojectswork.co.uk/making-risk-work-resources/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_fullwidth_image src=”https://makingprojectswork.co.uk/wp-content/uploads/2021/04/half-height-banner-no-icons.png” title_text=”half height banner no icons” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][/et_pb_fullwidth_image][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”About Section” _builder_version=”4.16″ background_enable_color=”off” custom_padding=”26px||90px|||” global_colors_info=”{}”][et_pb_row admin_label=”Section Title” _builder_version=”4.16″ custom_margin=”|auto|6px|auto||” custom_padding=”||0px|” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.18.0″ text_font_size=”20px” text_line_height=”1.8em” header_font_size=”51px” header_3_font=”||||||||” header_3_text_color=”#333333″ max_width=”1080px” custom_margin=”||||false|false” custom_padding=”||0px|||” locked=”off” global_colors_info=”{}”] Making Risk Management Work Resources [/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row column_structure=”1_4,3_4″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_4″ - 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[no thanks](https://makingprojectswork.co.uk/no-thanks/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_fullwidth_image src=”https://makingprojectswork.co.uk/wp-content/uploads/2021/04/half-height-banner-no-icons.png” title_text=”half height banner no icons” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][/et_pb_fullwidth_image][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Contact Form Section” _builder_version=”4.16″ background_color=”#f7f7f7″ custom_padding=”110px||110px|” animation_direction=”bottom” saved_tabs=”all” global_colors_info=”{}”][et_pb_row admin_label=”Service Section Title” _builder_version=”4.16″ custom_margin=”||40px|” animation_style=”fade” animation_direction=”top” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.18.0″ _module_preset=”default” hover_enabled=”0″ sticky_enabled=”0″ text_font=”|700|||||||” text_font_size=”18px”]Thank you for letting us know that you don’t want to - [Resources](https://makingprojectswork.co.uk/resources/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.9.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_fullwidth_image src=”https://makingprojectswork.co.uk/wp-content/uploads/2021/04/half-height-banner-no-icons.png” title_text=”half height banner no icons” _builder_version=”4.9.2″ _module_preset=”default” global_colors_info=”{}”][/et_pb_fullwidth_image][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”About Section” _builder_version=”4.9.2″ background_enable_color=”off” custom_padding=”26px||90px|||” global_colors_info=”{}”][et_pb_row admin_label=”Section Title” _builder_version=”3.25″ custom_margin=”|auto|6px|auto||” custom_padding=”||0px|” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.9.2″ header_font=”Verdana|700|||||||” header_text_color=”#f7f7f7″ header_font_size=”36px” header_line_height=”1.3em” custom_margin=”||-2px|||” custom_padding=”||43px|||” animation_style=”fade” header_font_size_last_edited=”off|desktop” locked=”off” global_colors_info=”{}”] Resources [/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.9.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.9.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb url=”https://makingprojectswork.co.uk/wp-content/uploads/2021/07/Collated-PDFs-Issues-with-Risk.pdf” - [Virtual Leadership Resources](https://makingprojectswork.co.uk/virtual-leadership-resources/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.9.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_fullwidth_image src=”https://makingprojectswork.co.uk/wp-content/uploads/2021/04/half-height-banner-no-icons.png” title_text=”half height banner no icons” _builder_version=”4.9.2″ _module_preset=”default” global_colors_info=”{}”][/et_pb_fullwidth_image][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”About Section” _builder_version=”4.9.2″ background_enable_color=”off” custom_padding=”26px||90px|||” global_colors_info=”{}”][et_pb_row admin_label=”Section Title” _builder_version=”3.25″ custom_margin=”|auto|6px|auto||” custom_padding=”||0px|” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.9.2″ header_font=”Verdana|700|||||||” header_text_color=”#f7f7f7″ header_font_size=”36px” header_line_height=”1.3em” custom_margin=”||-2px|||” custom_padding=”||43px|||” animation_style=”fade” header_font_size_last_edited=”off|desktop” locked=”off” global_colors_info=”{}”] Virtual Working Resources [/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.7.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.7.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_text - [Virtual Leadership: Practical Strategies for Getting the Best out of Virtual Work and Virtual Teams](https://makingprojectswork.co.uk/virtual-leadership-book/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.9.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_fullwidth_image src=”https://makingprojectswork.co.uk/wp-content/uploads/2021/04/half-height-banner-no-icons.png” title_text=”half height banner no icons” _builder_version=”4.9.2″ _module_preset=”default” global_colors_info=”{}”][/et_pb_fullwidth_image][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Books” _builder_version=”4.9.2″ background_color_gradient_direction=”90deg” global_colors_info=”{}”][et_pb_row column_structure=”2_5,3_5″ _builder_version=”4.4.8″ global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.4.8″ global_colors_info=”{}”][et_pb_image src=”https://makingprojectswork.co.uk/wp-content/uploads/2022/03/Virtual-Leadership-Cover.jpg” title_text=”Virtual Leadership Cover” align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” _builder_version=”4.14.8″ animation_style=”zoom” animation_intensity_zoom=”2%” hover_enabled=”0″ box_shadow_style=”preset3″ box_shadow_vertical=”30px” box_shadow_blur=”80px” box_shadow_spread=”-20px” locked=”off” global_colors_info=”{}” sticky_enabled=”0″][/et_pb_image][/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.4.8″ global_colors_info=”{}”][et_pb_text _builder_version=”4.9.2″ header_font=”Verdana|700|||||||” header_text_color=”#f7f7f7″ header_font_size=”36px” header_line_height=”1.3em” custom_margin=”||40px|” custom_padding=”9px|||||” animation_style=”fade” - [Making Workshops Work](https://makingprojectswork.co.uk/making-workshops-work/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.9.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_fullwidth_image src=”https://makingprojectswork.co.uk/wp-content/uploads/2021/04/half-height-banner-no-icons.png” title_text=”half height banner no icons” _builder_version=”4.9.2″ _module_preset=”default” global_colors_info=”{}”][/et_pb_fullwidth_image][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Books” _builder_version=”4.9.2″ background_color_gradient_direction=”90deg” global_colors_info=”{}”][et_pb_row column_structure=”2_5,3_5″ _builder_version=”4.4.8″ global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.4.8″ global_colors_info=”{}”][et_pb_image src=”https://makingprojectswork.co.uk/wp-content/uploads/2021/06/PPullan_front_22.4.21-scaled.jpg” title_text=”PPullan_front_22.4.21″ align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” _builder_version=”4.9.2″ animation_style=”zoom” animation_intensity_zoom=”2%” box_shadow_style=”preset3″ box_shadow_vertical=”30px” box_shadow_blur=”80px” box_shadow_spread=”-20px” locked=”off” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.4.8″ global_colors_info=”{}”][et_pb_text _builder_version=”4.9.2″ header_font=”Verdana|700|||||||” header_text_color=”#f7f7f7″ header_font_size=”36px” header_line_height=”1.3em” max_width=”1080px” custom_margin=”||40px|” custom_padding=”9px|||||” animation_style=”fade” header_font_size_last_edited=”off|desktop” locked=”off” global_colors_info=”{}”] - [Speaking](https://makingprojectswork.co.uk/speaking/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.9.2″ _module_preset=”default”][et_pb_fullwidth_image src=”https://makingprojectswork.co.uk/wp-content/uploads/2021/04/half-height-banner-no-icons.png” title_text=”half height banner no icons” _builder_version=”4.9.2″ _module_preset=”default”][/et_pb_fullwidth_image][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Hero” _builder_version=”3.22″ custom_padding=”0px|0px|0px|0px” animation_style=”zoom” animation_intensity_zoom=”4%”][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” module_class=” et_pb_row_fullwidth” _builder_version=”4.9.2″ background_color=”#245892″ background_enable_image=”off” width=”100%” width_tablet=”100%” width_phone=”” width_last_edited=”on|desktop” max_width=”100%” max_width_tablet=”100%” max_width_phone=”” max_width_last_edited=”on|desktop” custom_padding=”0px||0px|||” animation_style=”slide” animation_direction=”top” animation_intensity_slide=”3%” make_fullwidth=”on”][et_pb_column type=”1_2″ _builder_version=”3.25″ custom_padding=”10%|8%|10%|8%” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.9.2″ header_font=”Verdana|700|||||||” header_text_color=”#f7f7f7″ header_font_size=”36px” header_line_height=”1.3em” custom_margin=”||40px|” animation_style=”fade” header_font_size_last_edited=”off|desktop” locked=”off”] With - [Making Workshops Work Resources](https://makingprojectswork.co.uk/making-workshops-work-resources/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.9.2″ _module_preset=”default”][et_pb_fullwidth_image src=”https://makingprojectswork.co.uk/wp-content/uploads/2021/04/half-height-banner-no-icons.png” title_text=”half height banner no icons” _builder_version=”4.9.2″ _module_preset=”default”][/et_pb_fullwidth_image][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”About Section” _builder_version=”4.9.2″ background_enable_color=”off” custom_padding=”26px||90px|||”][et_pb_row admin_label=”Section Title” _builder_version=”3.25″ custom_margin=”|auto|6px|auto||” custom_padding=”||0px|”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.9.2″ header_font=”Verdana|700|||||||” header_text_color=”#f7f7f7″ header_font_size=”36px” header_line_height=”1.3em” custom_margin=”||-2px|||” custom_padding=”||43px|||” animation_style=”fade” header_font_size_last_edited=”off|desktop” locked=”off”] Making Workshops Work Resources [/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.7.6″ _module_preset=”default”][et_pb_column type=”4_4″ _builder_version=”4.7.6″ _module_preset=”default”][et_pb_text _builder_version=”4.9.10″ _module_preset=”default” text_font_size=”20px” text_line_height=”1.8em” header_3_font=”||||||||” header_3_text_color=”#333333″ max_width=”1080px” - [Many Thanks for signing up for our newsletter](https://makingprojectswork.co.uk/many-thanks-for-signing-up-for-our-newsletter/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.9.2″ _module_preset=”default”][et_pb_fullwidth_image src=”https://makingprojectswork.co.uk/wp-content/uploads/2021/04/half-height-banner-no-icons.png” title_text=”half height banner no icons” _builder_version=”4.9.2″ _module_preset=”default”][/et_pb_fullwidth_image][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”About Section” _builder_version=”4.9.2″ background_enable_color=”off” custom_padding=”26px||90px|||”][et_pb_row _builder_version=”4.7.6″ _module_preset=”default”][et_pb_column type=”4_4″ _builder_version=”4.7.6″ _module_preset=”default”][et_pb_text _builder_version=”4.9.7″ _module_preset=”default” text_font_size=”20px” text_line_height=”1.8em” header_3_font=”||||||||” header_3_text_color=”#333333″ max_width=”1080px” custom_margin=”||||false|false” custom_padding=”||0px|||” animation_style=”slide” animation_direction=”top” animation_intensity_slide=”17%” hover_enabled=”0″ sticky_enabled=”0″] Thank you for signing up for our tips. You should find your first one in your e-mail - [Graphics](https://makingprojectswork.co.uk/graphics/) - [et_pb_section fb_built=”1″ admin_label=”section” _builder_version=”3.22″][et_pb_row admin_label=”row” _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text admin_label=”Text” _builder_version=”4.7.6″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” max_width=”1078px”] May 2008 Free guide helps trainers and presenters to see the big picture Two graphics gurus are injecting new life into the art of presenting information … drawing on communication techniques that have been used throughout - [Media Centre](https://makingprojectswork.co.uk/media-centre/) - [et_pb_section fb_built=”1″ admin_label=”section” _builder_version=”3.22″][et_pb_row admin_label=”row” _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text admin_label=”Text” _builder_version=”3.27.4″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” max_width=”1082px”] Media Centre Penny Pullan is the founder and Managing Director of Making Projects Work Ltd. She has written for several publications in the UK. She is available for comment on issues relating to meetings and workshops, - [Case Studies](https://makingprojectswork.co.uk/case-studies/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.9.2″ _module_preset=”default”][et_pb_fullwidth_image src=”https://makingprojectswork.co.uk/wp-content/uploads/2021/04/half-height-banner-no-icons.png” title_text=”half height banner no icons” _builder_version=”4.9.2″ _module_preset=”default”][/et_pb_fullwidth_image][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Books” _builder_version=”4.9.2″ background_color_gradient_direction=”90deg”][et_pb_row _builder_version=”4.4.8″][et_pb_column type=”4_4″ _builder_version=”4.4.8″][et_pb_text _builder_version=”4.9.2″ header_font=”Verdana|700|||||||” header_text_color=”#f7f7f7″ header_font_size=”36px” header_line_height=”1.3em” custom_margin=”||40px|” custom_padding=”9px|||||” animation_style=”fade” header_font_size_last_edited=”off|desktop” locked=”off”] Outstanding Outsiders gives Mercy confidence and competence. [/et_pb_text][et_pb_text _builder_version=”4.9.2″ text_font=”Verdana||||||||” text_text_color=”#FFFFFF” text_font_size=”20px” text_line_height=”1.8em” ul_text_color=”#333333″ header_3_font=”||||||||” header_3_text_color=”#333333″ max_width=”1080px” custom_margin=”||||false|false” animation_style=”slide” animation_direction=”top” animation_intensity_slide=”17%” locked=”off”] Mercy had been - [Products](https://makingprojectswork.co.uk/product/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.9.2″ _module_preset=”default”][et_pb_fullwidth_image src=”https://makingprojectswork.co.uk/wp-content/uploads/2021/04/half-height-banner-no-icons.png” title_text=”half height banner no icons” _builder_version=”4.9.2″ _module_preset=”default”][/et_pb_fullwidth_image][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Hero” _builder_version=”3.22″ custom_padding=”0px|0px|0px|0px” animation_style=”zoom” animation_intensity_zoom=”4%”][et_pb_row use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” module_class=” et_pb_row_fullwidth” _builder_version=”4.9.2″ background_color=”#245892″ background_enable_image=”off” width=”100%” width_tablet=”100%” width_phone=”” width_last_edited=”on|desktop” max_width=”100%” max_width_tablet=”100%” max_width_phone=”” max_width_last_edited=”on|desktop” custom_padding=”0px||0px|||” animation_style=”slide” animation_direction=”top” animation_intensity_slide=”3%” make_fullwidth=”on”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”10%|8%|10%|8%” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.6.6″ text_font=”Verdana||||||||” text_text_color=”#FFFFFF” text_font_size=”20px” text_line_height=”1.8em” header_3_font=”||||||||” header_3_text_color=”#FFFFFF” max_width=”1080px” custom_margin=”||||false|false” animation_style=”slide” animation_direction=”top” - [Coaching and Mentoring](https://makingprojectswork.co.uk/coaching/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.9.2″ _module_preset=”default”][et_pb_fullwidth_image src=”https://makingprojectswork.co.uk/wp-content/uploads/2021/04/half-height-banner-no-icons.png” title_text=”half height banner no icons” _builder_version=”4.9.2″ _module_preset=”default”][/et_pb_fullwidth_image][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Hero” _builder_version=”3.22″ custom_padding=”0px|0px|0px|0px” animation_style=”zoom” animation_intensity_zoom=”4%”][et_pb_row use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” module_class=” et_pb_row_fullwidth” _builder_version=”4.9.2″ background_enable_color=”off” background_enable_image=”off” width=”100%” width_tablet=”100%” width_phone=”” width_last_edited=”on|desktop” max_width=”100%” max_width_tablet=”100%” max_width_phone=”” max_width_last_edited=”on|desktop” custom_padding=”0px||0px|||” animation_style=”slide” animation_direction=”top” animation_intensity_slide=”3%” make_fullwidth=”on”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”10%|8%|10%|8%” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.9.2″ header_font=”Verdana|700|||||||” header_text_color=”#f7f7f7″ header_font_size=”36px” header_line_height=”1.3em” custom_margin=”||40px|” animation_style=”fade” header_font_size_last_edited=”off|desktop” locked=”off”] Coaching and - [Developing capability](https://makingprojectswork.co.uk/developing-capability/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.9.2″ _module_preset=”default”][et_pb_fullwidth_image src=”https://makingprojectswork.co.uk/wp-content/uploads/2021/04/half-height-banner-no-icons.png” title_text=”half height banner no icons” _builder_version=”4.9.2″ _module_preset=”default”][/et_pb_fullwidth_image][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Hero” _builder_version=”3.22″ custom_padding=”0px|0px|0px|0px” animation_style=”zoom” animation_intensity_zoom=”4%”][et_pb_row use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” module_class=” et_pb_row_fullwidth” _builder_version=”4.9.2″ background_enable_color=”off” background_enable_image=”off” width=”100%” width_tablet=”100%” width_phone=”” width_last_edited=”on|desktop” max_width=”100%” max_width_tablet=”100%” max_width_phone=”” max_width_last_edited=”on|desktop” custom_padding=”0px||0px|||” animation_style=”slide” animation_direction=”top” animation_intensity_slide=”3%” make_fullwidth=”on”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”10%|8%|10%|8%” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.9.2″ header_font=”Verdana|700|||||||” header_text_color=”#f7f7f7″ header_font_size=”36px” header_line_height=”1.3em” custom_margin=”||40px|” animation_style=”fade” header_font_size_last_edited=”off|desktop” locked=”off”] Developing Your - [Facilitated Sessions](https://makingprojectswork.co.uk/facilitated-sessions/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.9.2″ _module_preset=”default”][et_pb_fullwidth_image src=”https://makingprojectswork.co.uk/wp-content/uploads/2021/04/half-height-banner-no-icons.png” title_text=”half height banner no icons” _builder_version=”4.9.2″ _module_preset=”default”][/et_pb_fullwidth_image][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Hero” _builder_version=”3.22″ custom_padding=”0px|0px|0px|0px” animation_style=”zoom” animation_intensity_zoom=”4%”][et_pb_row use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” module_class=” et_pb_row_fullwidth” _builder_version=”4.9.2″ background_enable_color=”off” background_enable_image=”off” width=”100%” width_tablet=”100%” width_phone=”” width_last_edited=”on|desktop” max_width=”100%” max_width_tablet=”100%” max_width_phone=”” max_width_last_edited=”on|desktop” custom_padding=”0px||0px|||” animation_style=”slide” animation_direction=”top” animation_intensity_slide=”3%” make_fullwidth=”on”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”10%|8%|10%|8%” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.9.2″ header_font=”Verdana|700|||||||” header_text_color=”#f7f7f7″ header_font_size=”36px” header_line_height=”1.3em” custom_margin=”||40px|” animation_style=”fade” header_font_size_last_edited=”off|desktop” locked=”off”] Workshops That - [Our Services](https://makingprojectswork.co.uk/our-services/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.9.2″ _module_preset=”default”][et_pb_fullwidth_image src=”https://makingprojectswork.co.uk/wp-content/uploads/2021/04/half-height-banner-no-icons.png” title_text=”half height banner no icons” _builder_version=”4.9.2″ _module_preset=”default”][/et_pb_fullwidth_image][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.9.2″ _module_preset=”default” background_color=”#15528f” global_module=”2340″ saved_tabs=”all”][et_pb_row admin_label=”Service Section Title” _builder_version=”3.25″ custom_margin=”||40px|” animation_style=”fade” animation_direction=”top”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text admin_label=”Title” _builder_version=”4.9.2″ text_font=”Montserrat||||||||” text_text_color=”#747d88″ header_2_font=”Verdana|700|||||||” header_2_text_color=”#FFFFFF” header_2_font_size=”42px” header_2_line_height=”1.3em” text_orientation=”center” max_width=”700px” module_alignment=”center” animation_style=”slide” animation_direction=”bottom” animation_intensity_slide=”4%”] How we help [/et_pb_text][et_pb_text admin_label=”Subtitle” _builder_version=”4.9.2″ text_font=”Verdana||||||||” text_text_color=”#FFFFFF” text_line_height=”1.8em” text_orientation=”center” max_width=”700px” - [Who We Work With](https://makingprojectswork.co.uk/who-we-work-with/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.9.2″ _module_preset=”default”][et_pb_fullwidth_image src=”https://makingprojectswork.co.uk/wp-content/uploads/2021/04/half-height-banner-no-icons.png” title_text=”half height banner no icons” _builder_version=”4.9.2″ _module_preset=”default”][/et_pb_fullwidth_image][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”About Section” _builder_version=”4.9.2″ background_enable_color=”off” custom_padding=”26px||90px|||”][et_pb_row admin_label=”Section Title” _builder_version=”3.25″ custom_margin=”|auto|6px|auto||” custom_padding=”||0px|”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.9.2″ header_font=”Verdana|700|||||||” header_text_color=”#f7f7f7″ header_font_size=”36px” header_line_height=”1.3em” custom_margin=”||40px|” animation_style=”fade” header_font_size_last_edited=”off|desktop” locked=”off”] What sort of issues do our clients have? [/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.7.6″ _module_preset=”default”][et_pb_column type=”4_4″ _builder_version=”4.7.6″ _module_preset=”default”][et_pb_text _builder_version=”4.9.2″ _module_preset=”default” text_font=”Verdana||||||||” text_text_color=”#333333″ - [Facilitation](https://makingprojectswork.co.uk/facilitation/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.9.2″ _module_preset=”default”][et_pb_fullwidth_image src=”https://makingprojectswork.co.uk/wp-content/uploads/2021/04/half-height-banner-no-icons.png” title_text=”half height banner no icons” _builder_version=”4.9.2″ _module_preset=”default”][/et_pb_fullwidth_image][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”About Section” _builder_version=”4.9.2″ background_enable_color=”off” custom_padding=”26px||90px|||”][et_pb_row _builder_version=”4.7.6″ _module_preset=”default”][et_pb_column type=”4_4″ _builder_version=”4.7.6″ _module_preset=”default”][et_pb_text _builder_version=”4.9.2″ _module_preset=”default” text_font_size=”20px” text_line_height=”1.8em” header_3_font=”||||||||” header_3_text_color=”#333333″ max_width=”1080px” custom_margin=”||||false|false” custom_padding=”||0px|||” animation_style=”slide” animation_direction=”top” animation_intensity_slide=”17%” hover_enabled=”0″ sticky_enabled=”0″] Attention: Business Analysts, Project Managers and other Change Professionals who need Facilitation Facilitation Skills Programme for Project - [Sign Up](https://makingprojectswork.co.uk/sign-up/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.9.2″ _module_preset=”default”][et_pb_fullwidth_image src=”https://makingprojectswork.co.uk/wp-content/uploads/2021/04/half-height-banner-no-icons.png” title_text=”half height banner no icons” _builder_version=”4.9.2″ _module_preset=”default”][/et_pb_fullwidth_image][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”About Section” _builder_version=”4.9.2″ background_enable_color=”off” custom_padding=”26px||90px|||”][et_pb_row admin_label=”Section Title” _builder_version=”3.25″ custom_margin=”|auto|6px|auto||” custom_padding=”||0px|”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.9.2″ header_font=”Verdana|700|||||||” header_text_color=”#f7f7f7″ header_font_size=”36px” header_line_height=”1.3em” custom_margin=”||-2px|||” custom_padding=”||43px|||” animation_style=”fade” hover_enabled=”0″ header_font_size_last_edited=”off|desktop” locked=”off” sticky_enabled=”0″] Sign up now for practical tips, support and encouragement for your projects! [/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.7.6″ _module_preset=”default” - [Keynote Speaking for your Conference or Professional Association](https://makingprojectswork.co.uk/speaking-old/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.9.2″ _module_preset=”default”][et_pb_fullwidth_image src=”https://makingprojectswork.co.uk/wp-content/uploads/2021/04/half-height-banner-no-icons.png” title_text=”half height banner no icons” _builder_version=”4.9.2″ _module_preset=”default”][/et_pb_fullwidth_image][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.9.2″ _module_preset=”default”][et_pb_row _builder_version=”4.9.2″ _module_preset=”default”][et_pb_column type=”4_4″ _builder_version=”4.9.2″ _module_preset=”default”][et_pb_text _builder_version=”4.9.2″ _module_preset=”default” max_width=”1080px”] Keynote Speaker Need a keynote speaker for your conference? Penny Pullan, our founder, speaks widely for companies and professional organisations, with great feedback. She speaks about ‘Making Projects Work’, ‘Virtual Leadership’ - [About](https://makingprojectswork.co.uk/about/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.9.2″ _module_preset=”default”][et_pb_fullwidth_image src=”https://makingprojectswork.co.uk/wp-content/uploads/2021/04/half-height-banner-no-icons.png” title_text=”half height banner no icons” _builder_version=”4.9.2″ _module_preset=”default”][/et_pb_fullwidth_image][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”The Location” _builder_version=”4.9.2″ background_enable_image=”off” background_size=”initial” background_position=”bottom_left” custom_padding=”54px|0px|0|0px|false|false”][et_pb_row column_structure=”1_2,1_2″ padding_top_bottom_link_1=”false” padding_top_bottom_link_2=”false” padding_left_right_link_2=”true” _builder_version=”4.9.2″ width=”100%” max_width=”1250px” custom_padding=”27px|0px|130px|0px|false|false”][et_pb_column type=”1_2″ _builder_version=”3.25″ custom_padding=”10%||40px|” custom_padding_tablet=”0px||0px|” custom_padding_phone=”” custom_padding_last_edited=”on|desktop” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.9.2″ header_font=”Verdana|700|||||||” header_text_color=”#f7f7f7″ header_font_size=”36px” header_line_height=”1.3em” custom_margin=”||40px|” animation_style=”fade” hover_enabled=”0″ header_font_size_last_edited=”off|desktop” locked=”off” sticky_enabled=”0″] About Penny Pullan [/et_pb_text][et_pb_text _builder_version=”4.9.2″ text_font=”Verdana||||||||” text_text_color=”#FFFFFF” text_font_size=”20px” - [Dave Draws Out the Strategy…](https://makingprojectswork.co.uk/dave-draws-strategy/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.9.2″ _module_preset=”default”][et_pb_fullwidth_image src=”https://makingprojectswork.co.uk/wp-content/uploads/2021/04/half-height-banner-no-icons.png” title_text=”half height banner no icons” _builder_version=”4.9.2″ _module_preset=”default”][/et_pb_fullwidth_image][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Books” _builder_version=”4.9.2″ background_color_gradient_direction=”90deg”][et_pb_row _builder_version=”4.4.8″][et_pb_column type=”4_4″ _builder_version=”4.4.8″][et_pb_text _builder_version=”4.9.2″ header_font=”Verdana|700|||||||” header_text_color=”#f7f7f7″ header_font_size=”36px” header_line_height=”1.3em” custom_margin=”||40px|” custom_padding=”9px|||||” animation_style=”fade” hover_enabled=”0″ header_font_size_last_edited=”off|desktop” locked=”off” sticky_enabled=”0″] Dave Draws Out The Strategy: [/et_pb_text][et_pb_text _builder_version=”4.9.2″ text_font=”Verdana||||||||” text_text_color=”#FFFFFF” text_font_size=”20px” text_line_height=”1.8em” ul_text_color=”#333333″ header_3_font=”||||||||” header_3_text_color=”#333333″ max_width=”1080px” custom_margin=”||||false|false” animation_style=”slide” animation_direction=”top” animation_intensity_slide=”17%” hover_enabled=”0″ locked=”off” sticky_enabled=”0″] Dave - [Facilitating Risk Management](https://makingprojectswork.co.uk/facilitating-risk-management/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.9.2″ _module_preset=”default”][et_pb_fullwidth_image src=”https://makingprojectswork.co.uk/wp-content/uploads/2021/04/half-height-banner-no-icons.png” title_text=”half height banner no icons” _builder_version=”4.9.2″ _module_preset=”default”][/et_pb_fullwidth_image][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Books” _builder_version=”4.9.2″ background_color_gradient_direction=”90deg”][et_pb_row column_structure=”2_5,3_5″ _builder_version=”4.4.8″][et_pb_column type=”2_5″ _builder_version=”4.4.8″][et_pb_image src=”https://makingprojectswork.co.uk/wp-content/uploads/2021/04/Book-Covers2.png” title_text=”Book-Covers2″ align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” _builder_version=”4.9.2″ animation_style=”zoom” animation_intensity_zoom=”2%” box_shadow_style=”preset3″ box_shadow_vertical=”30px” box_shadow_blur=”80px” box_shadow_spread=”-20px” locked=”off”][/et_pb_image][/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.4.8″][et_pb_text _builder_version=”4.9.2″ header_font=”Verdana|700|||||||” header_text_color=”#f7f7f7″ header_font_size=”36px” header_line_height=”1.3em” custom_margin=”||40px|” custom_padding=”9px|||||” animation_style=”fade” header_font_size_last_edited=”off|desktop” locked=”off”] A Short Guide to Facilitating Risk Management: Engaging People - [Penny Pullan](https://makingprojectswork.co.uk/penny-pullan/) - [et_pb_section fb_built=”1″ admin_label=”About” _builder_version=”4.5.3″ background_color_gradient_direction=”90deg” custom_margin=”||-1px|||” custom_padding=”0|0px|0|0px|false|false”][et_pb_row column_structure=”1_2,1_2″ padding_top_bottom_link_1=”true” _builder_version=”3.25″ custom_padding=”0|0px|0|0px|false|false”][et_pb_column type=”1_2″ _builder_version=”3.25″ background_color_gradient_direction=”270deg” custom_padding=”6vw||6vw|” custom_padding_tablet=”|5%||5%||true” custom_padding_phone=”|7%||7%||true” custom_padding_last_edited=”on|desktop” padding_phone=”|7%||7%||true” padding_tablet=”|5%||5%||true” padding_last_edited=”on|desktop” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.6.6″ _module_preset=”f83150f2-24a8-4767-96ac-443f0dd81de8″ header_3_font=”Lato|700|||||||” hover_enabled=”0″ locked=”off” sticky_enabled=”0″] Penny Pullan Speaker & business coach Dr Penny Pullan founded Making Projects Work Ltd. in 2007 to focus on solutions to make projects and programmes work. Dr Penny - [About us](https://makingprojectswork.co.uk/about-us/) - [et_pb_section admin_label=”section”] [et_pb_row admin_label=”row”] [et_pb_column type=”4_4″][et_pb_text admin_label=”Text”] About us Dr Penny Pullan founded Making Projects Work Ltd. in 2007 to focus on solutions to make projects and programmes work For years beforehand, Penny had wondered what made the difference between projects that soared and those that never took off. She gathered up the things that - [Privacy](https://makingprojectswork.co.uk/privacy/) - Privacy Notice for Making Projects Work Ltd websites 1. INTRODUCTION This privacy notice provides you with details of how we collect and process your personal data through your use of our sites, which include www.makingprojectswork.co.uk, www.virtualworkingsummit.com, www.basummit.com, www.facilitatingrisk.com, www.graphicsmadeeasy.co.uk, www.conferencecallsmadeeasy.com, www.baleadership.com By providing us with your data, you warrant to us that you are over - [Cookie](https://makingprojectswork.co.uk/cookie/) - Making Projects Work GDPR Compliant COOKIE POLICY What's a cookie? A "cookie" is a piece of information that is stored on your computer's hard drive and which records how you move your way around a website so that, when you revisit that website, it can present tailored options based on the information stored about your - [Thankyou](https://makingprojectswork.co.uk/thankyou/) - Thank you for your order. Your goods will be sent to you by post and you will receive an email confirmation shortly. If you have any queries for us, please get in touch. - [Sam Changes Culture with Sketch Notes](https://makingprojectswork.co.uk/samsketchnote/) - Sam Changes Culture with Sketch Notes: Sam’s Challenge Sam Moore works on digital projects in Sales and Marketing for Carlsberg in the UK. She says, “There is a real focus on culture change and innovation here. At the start of this year, I noticed how much we relied on ‘death by PowerPoint’ for presentations and - [Outstanding Outsiders: Business Analyst Mercy's story](https://makingprojectswork.co.uk/case-studies/mercystory/) - Outstanding Outsiders: Business Analyst Mercy's story Our Client and Her Challenge: Mercy had been a business analyst contractor for a while. She loved analysis and wanted to progress, without moving on to project/programme management. She wasn’t sure what to do next. Mercy came across a recommendation by Alex Papworth of the BA Mentor for a - [Steve Mudford talks about his experience of Penny's Outstanding Outsiders programme](https://makingprojectswork.co.uk/case-studies/steve/) - Our client, Steve Mudford, describes his experience of the Outstanding Outsider programme Our client and his challenge I first came across Penny through the first virtual Business Analysis Summit not long after I started contracting. I met Penny in real life at a seminar a year later. After I had been contracting for nearly three - [Our Client and Her Challenge](https://makingprojectswork.co.uk/our-client-and-her-challenge/) - Our Client and Her Challenge: Carla Mulvaney was a Business Manager at the NHS Institute for Innovation and Improvement. When an important, but potentially tricky, project came Carla's way, she knew she needed to develop her skills as a project leader, but how? She felt particularly nervous about getting her challenging project 'off the ground', - [Conference Calls Made Easy - How to Prepare for Maximum Success](https://makingprojectswork.co.uk/conference-calls-made-eeasy-how-to-prepare-for-maximum-success/) - Here is the handout for the call: Download this handout - there is space to add your own notes as well as useful content for when you listen to the recording. Here is the transcript of the call: Download the transript here. It is a .pdf document. Here is the recording: Download the - [BA Manager](https://makingprojectswork.co.uk/ba-manager/) - Manager of Business Analysts Thank you for letting us know that you are a Manager of BAs in your organisation. I'm particularly interested in how you feel that we could help you. Would it be worth a conversation? We already have the free BA Summit each year which you can share with your staff. Several - [You're a business analyst in a large organisation...](https://makingprojectswork.co.uk/large-org-ba/) - You're a business analysts in a large organisation... Thank you for letting us know that you are a business analyst in a large organisation, perhaps part of an established BA Practice. We work with a variety of BA practices and organisations. These include: Short presentations on BA topics, say, over lunch (see here for the - [Solo BA](https://makingprojectswork.co.uk/solo-ba/) - Solo Business Analyst Thank you for letting us know that you are a solo BA in your organisation, or perhaps one of a small group. In this situation, we find that your skills at engaging and working with groups are paramount. They probably won't have a good understanding of your role and, yet, you will - [Project Manager interested in BA](https://makingprojectswork.co.uk/project-manager-interested-ba/) - Thank you for letting us know that your primary interest is in project or programme management, but you still have an interest in business analysis and participate in our BA Summit. We already have a 'Facilitation Skills for Project Professionals' course that is superb for project/programme/portfolio managers as well as for business analysts. This can - [Thanks for letting us know](https://makingprojectswork.co.uk/thanks-letting-us-know/) - Thank you for letting us know! We'd be delighted to find out more about what you'd like from us. Please feel free to e-mail us your thoughts or contact us here. - [New BA Contractors](https://makingprojectswork.co.uk/new-ba-contractors/) - Attention: New BA Contractors and those considering taking the plunge... Would you like to start your BA contracting career knowing you can turn to experienced BA mentors for help and with a network of supportive peers behind you all the way? If so, you’re in the right place at the right time. The first - [BAmentor](https://makingprojectswork.co.uk/bamentor/) - Attention: New BA Contractors and those considering taking the plunge... Would you like to start your BA contracting career knowing you can turn to experienced BA mentors for help and with a network of supportive peers behind you all the way? If so, you’re in the right place at the right time. The first - [Bacontractors](https://makingprojectswork.co.uk/bacontractors/) - Attention: BA Contractors and Consultants Would you like to develop your BA contracting business so that you become even more credible, with a network of supportive peers behind you all the way? If so, you’re in the right place at the right time. The Outstanding Outsiders programme is starting again soon. Read on…Contracting in - [BA mentoring](https://makingprojectswork.co.uk/ba-mentoring/) - Outstanding Business Analyst: Intensive One-to-one Mentoring Patricia, a very experienced BA contractor, tells her story of mentoring through us: "Penny facilitated at the BA Summit in November of 2010, interviewing the excellent speakers and making the mp3 files available for download – a wonderful service that I took full advantage of. This is how we - [Thank you for booking on our Facilitation Skills workshop for Project Professionals](https://makingprojectswork.co.uk/facilitationworkshopthanks/) - We will be in touch shortly and look forward to meeting you soon! In the meantime, you can get going on the pre-course Facilitation Self-Assessment and explore the online modules that support the course. To do so, click here to set yourself up with a log in for our Online Learning Environment. - [Terms and Conditions ](https://makingprojectswork.co.uk/terms-and-conditions/) - Terms and Conditions 1. Introduction In these terms and conditions, 'our' and 'we' refer to www.makingprojectswork.co.uk and 'you' and 'yourself' refers to any user, business or personal, making use of our site or services paid or otherwise. These conditions govern the use of the www.makingprojectswork.co.uk website and to any correspondence by email between us and - [Penny's Blog](https://makingprojectswork.co.uk/pennys-blog/) - [Risk Attitude Master Class: The Missing Link of Risk](https://makingprojectswork.co.uk/risk-attitude-master-class-the-missing-link-of-risk/) - The Missing Link of Risk Do you feel there is something more to risk than risk logs? Is there something missing in the way your project team or company manages risk? In my recorded Master Class, I can help you pinpoint what it is. You won't want to miss: Risk Attitude Master Class Download: The - [Conference Calls Made Easy - Bonus Recording](https://makingprojectswork.co.uk/conference-calls-made-easy-bonus-recording/) - Here's your Bonus Master Class Recording: You may listen straight away by clicking this link: Click here to listen to the .wma file (almost 6 MB) If you prefer to save it to your computer to listen again later, please right click on the link and select 'save target as' to save. Alternatively, here - [In Memory of Cristabel Urry](https://makingprojectswork.co.uk/in-memory-of-cristabel-urry/) - In Memory of Cristabel Urry (18th March 1937 to 10th March 2008) --------------------------------------------------------------------------------------------------- Yesterday, on 22nd November 2008, around forty people gathered in Chappel churchyard for a very short service to inter Mum's ashes. It was a bitterly cold day despite the winter sun shining across the valley. We moved across to the Millenium Green, - [Graphics Made Easy Versatile Visual Vocabulary Volume II](https://makingprojectswork.co.uk/graphics-made-easy-versatile-visual-vocabulary-volume-ii/) - For Trainers, Presenters and Facilitators: Thank you Thank you for ordering our VVV Volume II for download! Right click on the link below and choose 'Save Target As' to download or 'Open' to open: Versatile Visual Vocabulary Volume 2 from Graphics Made Easy (This pdf file can be opened up with Acrobat Reader. If you don't - [How to Supercharge Your Calls for Maximum Success During the Calls ](https://makingprojectswork.co.uk/how-to-supercharge-your-calls-for-maximum-success-during-the-calls/) - Here is the handout for the call: Download this handout - there is space to add your own notes as well as useful content for when you listen to the recording. Here is the transcript of the call: Download the transript here. It is a .pdf document. Here is the recording for download: Download - [Risk Attitude Master Class](https://makingprojectswork.co.uk/risk-attitude-master-class/) - 'Risk Attitude: The Missing Link of Risk' Master Class Congratulations! You've come to the right place to download and listen to our 'Risk Attitude: The Missing Link of Risk' Master Class. Here is the Workbook for the Master Class: Download the Workbook - there is space to add your own notes as well as useful - [Download Your Meeting Start Up Posters and Template](https://makingprojectswork.co.uk/download-your-meeting-start-up-posters-and-template/) - Congratulations! You now have a licence to use our Meeting Start Up graphic for life in poster form, as a PowerPoint template or drawn up on the wall yourself. If your colleagues or friends would also like to use this graphic, please ask them to purchase their own licence and then download the files themselves. - [The Blind Men and The Elephant](https://makingprojectswork.co.uk/the-blind-men-and-the-elephant/) - The Blind Men and The Elephant by John Godfrey Saxe ( 1816-1887) It was six men of IndostanTo learning much inclined,Who went to see the Elephant(Though all of them were blind),That each by observationMight satisfy his mind.The First approach'd the Elephant,And happening to fallAgainst his broad and sturdy side,At once began to bawl:"God bless me! - [Press Releases](https://makingprojectswork.co.uk/press-releases/) - Press Releases Conference call overhaul with Conference Calls Made Easy. Penny introduces her Master Class series for Conference Calls. Free Guide helps Trainers and Presenters see the big picture. Penny and Vanessa join forces to launch Graphics Made Easy with a three month trial. Celebrating Sucess after Twenty Three Years! Penny works with the WISE Awards team to - [Celebrating Success](https://makingprojectswork.co.uk/celebrating-success/) - Celebrating Success after Twenty Three Years Released December 2007 More than twenty years ago, WISE (Women into Science and Engineering) changed the course of her life. Now, Penny Pullan is helping WISE to build on their successful projects for the future through her new company. Back in 1984, Penny was applying to university to study - [Conference](https://makingprojectswork.co.uk/conference-2/) - Conference call overhaul with Conference Calls Made Easy Noise, delays and even nodding off plague hundreds of conference calls every week, according to businesswoman Penny Pullan. An informal survey of conference call users revealed that conference calls were much more likely to be ineffective rather than creative and productive. During conference calls, - [Making](https://makingprojectswork.co.uk/making/) - Making the Most of Risk 31st July 2007, How's your weather been? So far, it's been very wet and cold this summer where I live in Leicestershire, with widespread flooding not far away. I hope that you and your family and friends haven't been affected. Avoiding 'Death by PowerPoint' All this rain is quite a - [Making the Most of Risk ](https://makingprojectswork.co.uk/making-the-most-of-risk/) - Making the Most of Risk 23rd September 2007 This time, we'll look for hidden opportunities and I'll invite you to one of mine! Have you been away recently? I have. Last week, I returned from a sailing holiday on the East Coast of England. Tranquil scenes with seagulls, water and lots of mud everywhere didn't - [From Average](https://makingprojectswork.co.uk/from-average/) - From Average to Great! 20th October 2007 Hello! How are things? Life for me has been getting busier and busier as business gears up after the summer. Many of my clients hardly have enough time to think these days - so thank you for taking the time to read and think today. Yesterday, I visited - [Change](https://makingprojectswork.co.uk/change/) - Change: going slowly to go quickly 1st November 2007 How are you? I've been very busy: writing articles and presenting at a conference last month. We've opened the Making Projects Work bookshop - have a look at the best books on projects, programmes and meetings that we can find: http://astore.amazon.co.uk/wwwmakingproj-21 Are your favourites there? Let - [Decemeber](https://makingprojectswork.co.uk/decemeber/) - Hello! How are you? Looking forward to the holidays I'm sure! I am, as our team's been working really hard on our website for weeks. Now it's ready to show you... Here's a holiday story with a twist: an adaptation of a classic: Dicken's 'A Christmas Carol'. I wrote it with Tim Mortimer for the - [Developing Project Management](https://makingprojectswork.co.uk/developing-project-management/) - Developing Project Management Capability in an International Relief Organisation A non-profit’s mission is to provide support and emergency relief and development assistance to suffering people around the world. Over the last few years, there had been a tremendous amount of change within the organisation. Tensions had built up between departments around their approach to projects - [Fabulous Feedback](https://makingprojectswork.co.uk/fabulous-feedback/) - Fabulous Feedback for the Virtual Working Summit We've been analysing the feedback from the first Virtual Working Summit earlier this month. The feedback speaks for itself and we're feeling really chuffed... Thank you to all the speakers for their insights, to the audio engineer (magician?) from New Zealand who reduced all hiss, to Steve and - [LatestNews](https://makingprojectswork.co.uk/latestnews/) - Fabulous Feedback for the Virtual Working SummitThursday, July 29, 2010 (464 reads)We've been analysing the feedback from the first Virtual Working Summit earlier this month. The feedback speaks for itself and we're feeling really chuffed... The full set of nine CDs is available. Have a look here for more details and the chance to order online:www.virtualworkingsummit.com/cdRead - [Project Conferences](https://makingprojectswork.co.uk/project-conferences/) - Project Conferences - we were there! At the APM conference, Penny Pullan presented on 'Effective Project Conference Calls'. Download her talk here to find out how she handled people's main issues with these calls. Penny chaired the 2008 UK PMI conference (International Project Management Day: It's People That Count!). Here she is with all the - [work effectively](https://makingprojectswork.co.uk/work-effectively/) - Do you need to work effectively when you can’t be face to face? Sign up now for this summer's Virtual Working Summit to gain practical advice and useful tips from world-class experts from around the world. Date: 28th June to 9th July 2010Location: Your phone or computerCharge: No charge for registrationConfirmed speakers so far:John Niland: - [Save 3 1/4 Hours](https://makingprojectswork.co.uk/save-3-14-hours/) - Save 3 1/4 Hours: Facilitation Skills for Project Professionals A Gallery of Pictures and Feedback (just a tiny sample!) Here are the group's objectives at the start of the two days together: 'How did you feel about project meetings before? How do you feel now?' James Marchant went from 'Engulfed' to 'More empowered.' Jon Bugge - [Biggest Fear](https://makingprojectswork.co.uk/biggest-fear/) - What's Your Biggest Fear?(October 2009 Newsletter) It's Penny Pullan back again after a summer break! How have you been? Are you finding you're busy at the moment? Me too! I've had lots of exciting things happening, from deciding to write two books (more another time), being interviewed by national press (see the Telegraph on October - [Motivated](https://makingprojectswork.co.uk/motivated/) - How to Get Motivated Happy New Year! Or is it? Halfway through January, resolutions are unravelling and news of economic gloom is sweeping across the UK and the USA. Locally to me, Rolls Royce are laying off thousands of workers... STOP! Did you notice that dose of negativity affecting your motivation to read on? It - [Conference](https://makingprojectswork.co.uk/conference/) - Conference Calls Made Easy? It's been an exciting few days here in the Making Projects Work office - one day I came in only to find plaster all over my computer! A rare earthquake had hit the UK in the night and cracked open the ceiling. Well, today, I'm hoping to start a bit of - [Taking Action](https://makingprojectswork.co.uk/taking-action/) - What Stops You Taking Action, Even When You Know You Need To? (January 2009 Newsletter) How was your break? It's been great for me to stop and do nothing for a while over the Christmas and New Year holidays! 2008 was a whirlwind year for Making Projects Work, with: business growth (subscriber numbers up 600%, turnover doubled, - [Adding the Powerful of Graphics to Meetings](https://makingprojectswork.co.uk/adding-the-powerful-of-graphics-to-meetings/) - Adding the Powerful of Graphics to Meetings John is a busy project manager in the pharmaceutical industry. His life is full of meetings. Engaging his project team and a wide range of stakeholders is critical to his success. He knows that his meetings could do with an extra edge, especially given the visual world of - [Facilitating Change for a Programme Manager](https://makingprojectswork.co.uk/facilitating-change-for-a-programme-manager/) - Facilitating Change for a Programme Manager A manager in a major company had a problem. He’d been given a programme that would shake his organisation to its core. Like many companies nowadays, their marketplace was changing fast. They could not continue along the path they had followed for years. The employees, on the other hand, - [Starting to Build Facilitation](https://makingprojectswork.co.uk/starting-to-build-facilitation/) - Starting to Build Facilitation Skills with Business Analysts from a major UK Company The internal IT department of a major UK company has a large team of business analysts. Getting the most out of meetings is a key part of their role, which includes gathering requirements and developing business cases for change. We gathered the - [full range of workshops](https://makingprojectswork.co.uk/full-range/) - We don't do standard training - we bring it alive with graphics, stories and most importantly of all your own experience. We cover project management in all its glory, business analysis, process modelling management and facilitation. We also teach people how to communicate visually via www.graphicsmadeeasy.co.uk. Here's what Julia Friedl, ESI Germany's director said to us: - [Sample Page](https://makingprojectswork.co.uk/sample-page/) - This is an example page. It's different from a blog post because it will stay in one place and will show up in your site navigation (in most themes). Most people start with an About page that introduces them to potential site visitors. It might say something like this: Hi there! I'm a bike messenger ## Categories - [Virtual](https://makingprojectswork.co.uk/category/virtual/) - Virtual Leadership - [Books](https://makingprojectswork.co.uk/category/books/)