Author: Penny Pullan Created: 03/12/2007 15:05
Penny's Blog

My notes from Business Analysis Conference 2010 in London
By Penny Pullan on 05/10/2010 12:18
I spent three fabulous days at the BA2010 conference last week. Here are my notes from Twitter, taken real-time during the sessions I attended plus others notes which I retweeted. They are in reverse order, so most recent ones are first:
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Bringing Creativity, Clarity and Engagement to Your Work
By Penny Pullan on 05/10/2010 11:36
This year, I submitted three possible ideas for talks to the BA2010 organising committee. One of them was very different from anything I'd seen at last year's conference and, guess what, that was the one they picked for me to present! The title was 'Bringing Creativity, Clarity and Engagement to your Business Analysis work'. I tried to do this while presenting the topic through lots of visuals, live drawing, interaction and organic chocolate bars. Yes really! Word got around that I was providing chocolate bars and many more people attended than we'd expected.
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Do project managers really need to have domain knowledge? Debate...
By Penny Pullan on 05/10/2010 09:32
The debate.JPG

Debating is completely different from speaking from a stage. Despite being the number one fear of many people, speaking is something I feel relaxed and comfortable doing. The groups I present to are generally receptive, engaged and polite. They ask interesting questions and I enjoy the dialogue. In contrast, debating is competitive and unpredictable and adversarial. In short, not really in my comfort zone.

So why on earth was I the lead speaker in a debate a couple of weeks ago? Well the topic was compelling: 'You can't project manage a Tube upgrade unless you know the difference between a bullhead and a flat-bottom.'
The crux of the matter was whether or not a project manager required detailed domain knowledge of the a ...
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Getting things done through others: a dilemma
By Penny Pullan on 08/09/2010 10:59
Last month, Project Manager Today published an article about the training dilemma of just how to develop the skills to get things done through others. It tells the story of a poisonous project I took on years ago and how I learnt from what happened next. It goes on to review aspects of the unique course that we run: 'Facilitation Skills for Project Professionals'. You can read my article here. Let me know what you think!
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Energy not time is key
By Penny Pullan on 07/09/2010 13:57
I spent most of August in Switzerland, in the Alps, not far from Davos and St Moritz. The break gave me the chance to indulge in one of my favourite activities: reading. While most of the books were completely unrelated to my work, one book stood out as having a useful message for my readers. It was called 'The Power of Full Engagement' by Jim Loehr and Tony Schwarz. I've read it before, but after a gruelling few months, the message hit me more strongly than before. You can find it in our bookshop here.

Jim and Tony's thesis is that we need to manage our energy not our time. If you (like me) have ever spent ten hours in a row sitting in front of a computer with little to show for it, you may agree. For example, the authors suggested to a jaded writer that it would be more effective to spend three 90 minute sessions writing through the morning, rather than trying 'the-ten-hour-sitting-in-front-o ...
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You might not have to spent millions...
By Penny Pullan on 07/09/2010 13:51

This week, I returned from holiday and found that my first business appointment was at the National Space Centre in Leicester. While there, I noticed an exhibit: a special pen which was developed as ballpoint pens don't write in space. Apparently it took a while to develop and cost quite a bit (millions?)

The Russians used pencils.

What's the 'pencil' for the latest thing that you're developing?
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Virtual Working and the next generation...
By Penny Pullan on 07/09/2010 13:49
In June and July, my focus was Virtual Working as I hosted the first Virtual Working Summit. This was such a success that it's happening again next year, with taster events each month. You can sign up for these at the Virtual Working Summit site. It's free to register.

Anyway, while I was talking with experts from around the world about building trust remotely and how to grapple with the tools for virtual work, my children were exploring a new game. It's called Club Penguin and it allows children to create their own penguin. Then they can connect and interact with other children from all around the world. Both my girls, aged 8 and 10, took to it straight away. In fact, they didn't even seem to think that it was any different from any other game. They explained the rules you have to abide by (or you lose your penguin) and told me all about how they made friends virtually with other penguin youngsters from around the worl ...
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A Conference of Risk Facilitators
By Penny Pullan on 07/09/2010 13:48
Early this summer, I presented at the APM's RISK SIG Conference in St Albans. The first day was devoted to 'Facilitating Risk'. This is the topic of the book which Ruth Murray-Webster and I are writing at the moment, so it was very useful to hear many different views about how to tackle common problems with risk.

On day two, I heard from several key people including David Hillson, who is going to write the foreword of our book. He spoke on Risk Motivation. I enjoyed Ranjit Sidhu who spoke on her mix of NLP and project management.

I presented on 'Making Risk Workshops Work' and was invited to present again at the end of the day as one of the most popular sessions. Thank you APM RISK SIG! You can see all the outputs from my two groups here.

Don't miss their next big conference in 2012.
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Sometimes good things come out of tragedy.
By Penny Pullan on 01/06/2010 15:33
When my mother died suddenly in 2008, we didn't know that she'd had a heart attack. A few days later, we heard that this was the case. Living in a small, rural village, she didn't have much chance of survival as the ambulance took a while to reach her.
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Tips on Global Project Management with ICR and APM
By Penny Pullan on 26/05/2010 20:07
Last week, after a four-day workshop in central London, I headed out to the leafy village of Bourne End for an experiment. For one afternoon, the Project Management Forum of the Institute for Clinical Research (ICR) and the Association for Project Management (APM) met together to look at Global Project Management.
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Facilitating Business Analysts Closer to Home
By Penny Pullan on 11/05/2010 10:52
Last night was a first - the first International Institute for Business Analysis (IIBA) UK Chapter event in the Midlands! What a change from trekking down to London. It's been a while coming...
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What Makes Projects Succeed?
By Penny Pullan on 06/05/2010 15:30
I visited Swindon for the first time ever in April, after a busy day at the APM Special Interest Group forum in London. As a group of Project Managers from a huge range of industries from financial services to IT and Defence, we explored what really makes project and programmes work. You can see our views here - they are pretty much in line with what comes up everywhere I go. It isn't the 'hard' technical skills that seem to be the icing on the cake but the 'tough (not soft)' skills that encourage people to get things done willingly and well.
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Risky Requirements?
By Penny Pullan on 10/04/2010 05:04
I returned to the IIBA UK Chapter in March. It was almost three years since I launched my speaking career with this group of Business Analysts, so it was great to be back talking about 'Risky Requirements?' To start off, we focused on the things that make projects fail with bright yellow cardboard circles... read more to find out what I'm talking about!
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Risky Goings-on at the British Computer Society
By Penny Pullan on 16/03/2010 11:46
The British Computer Society HQ in London was pretty risky last month, especially the evening that I joined forces with Ian Thornton Bryar to explore risk with a group. See what happened next here...
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94 Conference Calls Frustration: what to do with them
By Penny Pullan on 05/03/2010 14:58
Here's a video covering conference call frustrations and what to do with them. It lasts just 5 mins 30 seconds.
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Agony and Insanity: Are Meetings Really THAT Bad?
By Penny Pullan on 05/03/2010 14:24
I've been working on keywords today with guru Pete Bennett. We had quite a laugh, until we put the word 'meeting' into Wordtracker. The first words that came up as lateral keywords (ie closely related to meetings) were the following:
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Sorry accountants, but the business case isn't just about money...
By Penny Pullan on 19/02/2010 11:15
As I drove my old car off to be scrapped, I realised that scrapping cars and project business cases are not entirely financial... see the picture and let me know what you think!
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What really leads to Programme Success?
By Penny Pullan on 16/02/2010 12:11
Last month, I was invited to join the ProgM group in London. They are the Programme Management Special Interest Group of the APM and they were looking for something 'a little bit different' around the softer skills of programmes.
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Risk in the Malvern Hills
By Penny Pullan on 16/02/2010 12:09

Last month, I visited Malvern to speak on 'Making Risk Workshops Work' for the new APM Malvern and Worcester branch. The room was packed out with people who run risk workshops and we had a great time discussing the issues that come up and how to deal with them. You can see the key issues and a lot of great ideas here.

Funnily enough, an unforseen risk almost scuppered the meeting. The hotel where we were due to meet went bust the day before. Luckily the hotel next door honoured our booking. Wendy, the APM administrator, did an amazing job of contacting everyone. It was an interesting practical demonstration that risks are just that - uncertain events!

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The Curse of the Open Budget
By Penny Pullan on 16/02/2010 09:48

In the Gulf recently, I came across 'open budget' projects. This wasn't something I'd heard of before. It seems that, for a few organisations in some Middle Eastern countries, the project budget isn't always a constraint. These projects are known as 'open budget projects'.

Now before you all flock to the Middle East to this project nirvana where money isn't a constraint, listen carefully.

The person who told me about open budget projects was very unhappy about them. 'What could possibly be bad about having enough money to do whatever is needed?' you might ask. When I probed a bit deeper, I heard about projects where the requirements were not understood. Instead, the team would buy an expensive, complex, off the shelf system and, when it didn't work and wasn't used, a new project would kick off. I heard of one or two projects in their third or fourth iteration, without having produced anything useful for their end users.

Perhaps budgets are ...

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On Top of the World: Burj Khalifa
By Penny Pullan on 07/02/2010 15:17
A couple of weeks ago I visited the tallest building in the world, the Burj Khalifa in Dubai. What an experience! Why was it? The observation tower is 140 storeys up, just 20 stories short of the very top. The build quality is impressive. On the ride to the top, the walls of the lift light up and music plays, which isn't something I've experienced before! However, as my passion is making projects work, I was interested in Burj Khalifa as a project...
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The Lazy Project Person
By Penny Pullan on 02/12/2009 20:48
In November, I travelled up to Aberdeen to present my 'Making Project Meetings Work' session to the Scottish Region of PMI. I shared the billing with Peter Taylor of Siemens who is goes by the title of 'The Lazy Project Manager'. We share a similar outlook (do what works, not just what everyone else does) and so the presentations seemed to complement each other.
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Choose your method to suit the project, not the project manager...
By Penny Pullan on 02/12/2009 14:42

I spent much of my summer pushing a wheelchair around after my other half, Malcolm, broke his achilles tendon in May. He's almost better now but, for a while, he was in plaster from foot to knee. It could have been worse, much worse: many achilles patients were in plaster from foot to hip, so unable to move or take a proper bath for six weeks. What a nightmare that would be!

So how do the doctors decide which patient will have to suffer the long plaster and which ones will have the (much easier to live  with) short plaster? Surely they would use the patient's medical history and work out which one would suit the patient's injury best... you'd hope so. But I was horrified to see a note stuck up in the plaster room. It was a list of consultant surgeons' names with the length of plaster that each preferred their patients to wear. Isn't that terrible? Had my husband seen a different consultant, he would have been in plaster up to his hip. No baths, no car trips (he's 6ft 2in ...

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The Swing Away from Process to People
By Penny Pullan on 07/11/2008 19:41

I'm just back from two conferences - presenting http://www.conferencecallsmadeeasy.com/ at the APM conference last week and chairing the PMI's International Project Management Day conference yesterday. Both were fun and informative. The fascinating thing was that the same theme came through very strongly from both conferences: it's people that make projects work, not processes or methodology. They must've been reading my newsletters! Not that I'm against methodolgy... but it just doesn't cut it alone.

A few weeks ago at the Programme Management special interest group (ProgM) in London, I heard a senior programme manager talk about the methodology most people use: PRIDE. Have you heard of that? PRojects In Deep Excrement. I thought that this was really rather funny... until I remembered the time when I had a project that was deep in it. It was incredibly stressful and not at all funny. I can remember it viv ...

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Tomorrow's Leaders - key snippets
By Penny Pullan on 04/06/2008 15:25

Project Management today is seen as a development route to senior positions. So how do you develop tomorrow's project management leaders?
I spent Wednesday last week at Merrill Lynch at a conference looking at just that.

Here are some of the snippets I heard:

BAE Systems have a postgraduate certificate. This really focuses on understanding oneself and others before the core Project Management content. This is followed by a project at work to apply it all. Senior leaders are developed by coaching rather than courses. There were lots of questions around how to measure intangibles!

Geoff Reiss and Martin Price showed how Project Management has been seen to be all rules and process (eg PRINCE2 and PMBOK). However, great project managers are more than this. It is a bit like David Beckham - who doesn't just know the rules but is also a brilliant team player.
Geoff Reiss had a wonderful explanation of how process doesn't always ...

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